Buyer Beware – A Guide to Buying Classic Video Games on eBay

With the recent resurgence of interest in all things retro gaming, the demand for classic cartridge games continues to rise. Most brick and mortar game stores have long since stopped carrying titles for older systems like Super Nintendo, Nintendo 64 and Sega Genesis. So, unless you’re lucky enough to live next door to the world’s greatest used game store, you will probably have a tough time finding an original copy of your favorite classic game. If they do have it, you can almost bet that it will be overpriced and not in the best shape. So where does the retro gamer go to buy that original copy of Mario Kart 64 or Donkey Kong Country? For more and more gamers the answer to that question has been simple: the internet.

Fortunately, eBay is just one of many great places to find those classic video games that your local game store no longer carries. The variety and condition of titles available for purchase can be overwhelming; just about any game title you can imagine is there waiting to be sold. But before you run off and start bidding on game auctions, I would like to offer a few simple tips to help you navigate the staggering number of auctions you are likely to encounter. Hopefully, if your careful and follow a few basic suggestions, your online game buying experience will be a positive one for both you and the seller. Let’s get started.

Make sure the actual item you are bidding on is pictured in the auction. I know this sounds simple enough, but you really have to read the fine print. Most auctions do have pictures, but many game sellers use “stock pictures” to sell their games. These stock pictures may be the image provided by eBay, usually a picture of the box the game originally came in, or it may be a picture the seller took of a similar game at some point in the past. Whatever the case, avoid stock photos. You are less likely to be disappointed with a purchase when you can see, before buying, exactly what you are getting.

You will often find terms like “picture is for reference or education purposes only” and “condition of the game will vary somewhat from example shown” or some other such disclaimer designed to protect the seller when you complain about the junk you just got in the mail. The buyer often doesn’t read the fine print and is ultimately disappointed when the game they bought arrives dirty, covered in rental stickers, and has “Chris” written in black sharpie on the back. This is why you should always:

Read the item description. You would think that’s one of those no-brainers, right? You’d be surprised at how often people don’t read the item details and description in a listing. I know this because I always get questions about things that are clearly answered in the text of the auction. Look out for those sneaky disclaimers I mentioned earlier. Also, watch for any hidden charges like insurance fees and additional shipping costs.

If something is not specifically mentioned in the description, don’t assume it to be true. For instance, don’t assume that the “save game” function has been tested and works just fine. If it doesn’t say it, they may not have checked it or even been aware that it is there to begin with. Not everyone selling games on eBay is a professional seller or even a gamer for that matter! It could just be that Joe Bob is selling one of Johnny’s old games that he found covered in dust down in basement. Other times, the seller just doesn’t have the means to test the item. There are few things worse than dropping $20 on a copy of Pokemon Emerald just to find out that you can’t save the game! That brings me to my next point:

Ask questions if you are not sure about something. Most sellers are quick to reply to a potential buyer. After all, they are here to sell things. If they don’t get back in a timely manner, or they don’t satisfactorily answer your question, find a different seller. Not answering a message on eBay is the equivalent to not answering your phone at a retail store. My time is valuable and I expect a timely response. How fast they answer your inquiry gives you some insight as to how they would respond should any issues arise with your order down the road. You want sellers that provide good, competent and quick customer service.

Item conditions on eBay mean nothing – at least when it comes to video games. I have seen games listed as being “very good” and “like new” then scrolled down to see a picture of the nastiest, filthiest game I had seen in months. On the other hand, I have seen games listed as “acceptable” that looked like museum pieces. This is another reason why seeing pictures of the actual item listed is critical. If you make a purchase based on a stock picture and stated item condition, you are asking for trouble. If you want to roll the dice and take a chance, then go to Vegas. สมัครสล็อต

Shipping Charges – Watch out for inflated shipping charges. Some sellers will sell a game for a penny and charge $10 to ship it. Most of time, they are doing this to circumvent eBay selling fees. For instance, most Nintendo 64 games weigh between 4 – 5 ounces each, and USPS postage to ship that weight in a size #00 bubble mailer is just over $2. I understand that many sellers build the cost of shipping an item (mailer, ink, label, postage, etc.) into the shipping charges, and personally, I am fine with that. While I understand the costs of running a business, I am not looking to be gouged either! Shipping fees are capped at $4 in the games category and $6 in the vintage game category. Expect to pay more for expedited shipping or Priority Mail. Also, I look for sellers that offer free delivery confirmation and state they will send the tracking number to me.

Look at the seller’s feedback rating. Just because a seller has plenty of positive feedback doesn’t necessarily mean they are a good, reputable seller. The feedback number you are seeing could have come from BUYING on eBay – not selling. The opposite is true as well. If a seller is not at 100% positive feedback or they happen to have some negative ratings doesn’t automatically mean they are bad sellers. So how do you determine which sellers are good and which are risky to buy from?

Take a few minutes and actually read the feedback left by others. Don’t just look at their feedback number in general. Click on it and read what their customers have written. Did the buyer who left the negative feedback have a history of leaving negatives on many other sellers as well? Look at the buyer’s feedback and click on the “feedback left for others” tab. If a lot of the feedback they’ve left for others was negative, this could be one of those of buyers you just can’t satisfy – they do exist!

Sadly, some buyers try to extort refunds from sellers by threatening to leave negative feedback if the seller doesn’t comply with their demands. They attempt to get a full or partial refund based on some fictitious complaint. Sellers that don’t give in get hit with an undeserved negative feedback and then have to fight with eBay to get it removed.

If the seller you are considering has some negative feedback, did they respond to it? Do you see a trend in the seller’s performance? Is the negative feedback recent or from 6 months ago? Answering a few questions like these can go a long way in helping you identify a great game seller and lead to a great shopping experience.

Cleaned, tested and guaranteed to work! You will see this phrase in one form or another when shopping for games online. Just like everything else in life, this is not as clear-cut as it may seem. My idea of cleaned and tested may not be the same as another person’s. The seller may just blow into the cartridge a few times or perhaps run a cotton swab saturated with Windex across the game contacts and, viola, it’s now clean. Other sellers, usually those that specialize in selling game cartridges, will actually open the game up (special security bit is required) and remove the circuit board. Once the board has been removed, it then becomes much easier to use an eraser or cleaning agent on the metal game contacts. This is a much better cleaning overall and will usually result in many hours of trouble-free playing time for the customer.

Finally, I have a few random observations to offer so you can learn from my mistakes:

• Just because an item is “sealed” doesn’t mean it is new.
• Don’t assume a seller will combine shipping if you buy more than one thing from them. Ask this question!
• If you are concerned with fast shipping time, be prepared to pay for First Class or Priority Mail.
• Most cartridge games are sold as “cartridge only” and do not include a box and manual.
• If it seems like something is too good to be true, then it probably is.
• Free shipping is not really free. The cost of shipping is built into the game price.
• If possible, place your bid within the last 5 seconds of the auction. Bid once and for your maximum price.

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